Frequently Asked Questions
Everything you need to know about your CODAGE Paris experience.
Where are CODAGE Paris products manufactured?
All our products are designed and manufactured in our own laboratory located in the South of France, ensuring the highest standards of French pharmaceutical expertise and quality control.
What is the standard shipping time for international orders?
We ship worldwide. International orders typically arrive within 5 to 8 business days via our premium courier partners. Tracking information is provided as soon as your order leaves our laboratory.
Are your skincare products suitable for sensitive skin?
Yes, our formulations are developed with high-tolerance active ingredients. However, we recommend checking the specific 'Composition' section on each product page or performing a patch test if you have known allergies.
What is your return policy?
We accept returns for unopened and unused products in their original packaging within 14 days of delivery. Please contact our concierge service to initiate a return request.
How can I find the right 'Codage' for my skin's needs?
You can use our online Skin Diagnostic tool to receive a personalized prescription, or visit one of our authorized spas and boutiques for a professional consultation with a skin expert.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure encrypted payment gateway.