Returns & Exchanges
At CODAGE Paris, we strive for your complete satisfaction; if you are not entirely pleased with your purchase, you may return unopened and unused products within 14 days of delivery for a full refund. Please ensure all items remain in their original luxury packaging to qualify for processing.
Initiate Your Request
Contact our Customer Experience team via email with your order number and the specific items you wish to return to receive a Return Authorization.
Prepare the Parcel
Carefully pack your unused items in their original boxes and include the completed return form to ensure a smooth identification process at our laboratory.
Ship to CODAGE
Affix the provided shipping label or use a tracked courier service to send your package back to our Paris distribution center.
Quality Review & Refund
Once our experts verify the condition of the returned products, your refund will be issued to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing